Returns & Exchanges
We offer a 100-day trial period on all Vivobarefoot footwear, allowing you to return your items for a full refund if you are not completely satisfied with your natural movement experience. All returns must be processed through our online portal to ensure a smooth and tracked journey back to our warehouse.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Footwear
Place your shoes in their original box and secure them in a durable shipping mailer to protect the product during transit.
- 3.Attach the Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand over your package at any authorized drop-off location and keep your receipt until your refund has been processed by our team.